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POLICIES AT ITZIA MAYA

At Itzia Maya, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

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SHIPPING AND DELIVERY

How We Do It

 

Order Processing:

Normal Order Processing can take between 1-3 business days (Monday - Friday)

Shipping/Delivery:

Shipping and Delivery can take between 4-6 business days (Monday - Friday)

FREE GROUND SHIPPING ON ORDERS OVER $89.99

Free Ground Shipping is only available for Orders that will be delivered to U.S. addresses within the 50 states. Please allow 3-9 Business Days for Delivery after your Order has been shipped. We Reserve the Right to cancel Free Ground Shipping at any time.

To Use, Simply place $89.99 worth of items in your shopping cart and select the free shipping option during checkout.

PRODUCT AVAILABILITY

We will make every Effort to indicate availability on each of our products. However, In the event of the purchase of an unavailable item. We will notify the purchaser and they will have the option of waiting for the item to become available or cancelling all or part of the Order.

SHIPPING METHODS

We currently provide Several Shipping Options from USPS and UPS. We will ship your order according to the specified Method selected during checkout. If a particular method becomes unavailable, we will notify you prior to shipping your order.

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OUR RETURN POLICY

Everything You Need to Know

Our Return and Refund Policy was last updated July 2022

Thank you for Shopping at Itzia Maya.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on Refunds and returns

The Following terms are applicable for any products that You purchased with Us

We accept Returns on any items for up to 30 days after the purchase date.

Returns are only accepted on unworn items with tags attached.

Customers will pay for Return costs.

 

Exemptions:

We do not accept returns in final sale prices or discounted items.

For Returns & Refunds

Please email us at:

itziamayahelp@gmail.com

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WARRANTY DISCLAIMER

The Information You Need to Know

The Itzia Maya Services and all the information, content, materials, products (including software) and other services included on or otherwise made available to you through the Itzia Maya services are provided by Itzia Maya on an “AS IS” and “AS AVAILABLE” basis, Unless otherwise specified in writing.

Itzia Maya Makes No Representations or Warranties of Any Kind, Express Or Implied, As To The Operation Of The Itzia Maya Services, Or The Information, Content, Materials, Products made Available To You Through Itzia Maya Services, Unless Otherwise Specified In Writing. You Expressly Agree That Your Use Of The Itzia Maya Services Is At Your Sole Risk.

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PRIVACY POLICY

Your Data is Secure

Protecting your private information is our priority. This statement of privacy applies to www.itziamaya.com, and Itzia Maya and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Itzia Maya include www.itziamaya.com.

The Itzia Maya website is a Clothing Site. By using the Itzia Maya Website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Itzia Maya may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • Email Address

  • Phone Number

If you purchase Itzia Maya’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an e-mail message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your personal Information

Itzia Maya Collects and uses your personal information to operate and deliver services you have requested.

Itzia Maya may also use your personally identifiable information to inform you of other products or services available from Itzia Maya and its affiliates.

Sharing information with our third Parties

Itzia Maya, does not sell, rent or lease its customer lists to third parties.

Itzia Maya may share data with trusted partners to help perform statistical analysis, send you an email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Itzia Maya, and they are required to maintain the confidentiality of your information.

Itzia Maya may disclose your personal information, without notice, if required to do so by law or in the good faith believe that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Itzia Maya or the site; (b) protect and defend the rights or property of Itzia Maya; and/or (c) act under exigent circumstances to protect the personal safety of users if Itzia Maya, or the public.

Tracking User Behavior

Itzia Maya may keep track of the websites and pages our users visit within Itzia Maya, in order to determine what Itzia Maya services are the most popular. This data is used to deliverer customized content and advertising within Itzia Maya to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Itzia Maya. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of service, to maintain quality of the service, and to provide general statistics regarding use of Itzia Maya Website.

Use of Cookies

The Itzia Maya website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposed of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the website server that you have returned to a specific page. For example, if you personalize Itzia Maya Pages, or register with Itzia Maya site or services, a cookie helps Itzia Maya to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing address, shipping address and so on. When you return to the same Itzia Maya website, the information you previously provided can be retrieved so you can easily use the Itzia Maya features that you customized.

You have the ability to accept or decline cookies, most website browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Itzia Maya Services or website you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such sites. We encourage our users to be aware when they when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal information

Itzia Maya secures your personal information from unauthorized access, use or disclosure. Itzia Maya uses the following methods four this purpose:

  • SSL Protocol

When personal information (Such as credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your professional information, you acknowledge that: (a) there are Security and privacy limitations inherent to the internet which are byword of our control; and (b) security. Integrity and privacy of any all information the data exchanged between you and us through this site cannot me guaranteed.

Right to Deletion

Subject to certain exceptions set our below, on receipt of a verifiable request from you.\, we will:

  • Delete personal information from our records; and

  • Direct any service [providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it necessary to:

  • Complete transaction for which the personal information was collected, fulfill in terms of a written warranty or product recall our ongoing business relationship with you, or otherwise perform a contract between you and us.

  • Delete security incidents, protect against malicious, deceptive, fraudulent or legal activity: or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality.

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law;

  • Comply with the California Electronic Communications Privacy Act; ethics and privacy laws when our deletion of the information is like to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably align with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in lawful, manner that is compatible with the context in which you provided the information.

Children Under thirteen

Itzia Maya does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Itzia Maya may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Itzia Maya, you may opt out of such communications by “replying STOP” or “Clicking on the UNSUBSCRIBE button”

Changes to this Statement

Itzia Maya reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information.

Your Continued Use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Itzia Maya welcomes your questions or comments regarding this statement of Privacy. If you believe that Itzia Maya has not adhered to this statement, please contact Itzia Maya at:

itziamayahelp@gmail.com

Effective as of July 29, 22.

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